Description
Samt Al-‘Arifin Necklace engraved with “والصمت بين العارفين كلام.” Handcrafted Arabic calligraphy jewelry inspired by Sufi wisdom and inner peace by Sultana.
Warranty
At Sultana, your comfort and confidence come first. Every product comes with a one-year warranty that fully covers any technical issues, including size, material integrity, or craftsmanship concerns—so you never have to worry.
If you face any technical problem during the year, our team will be here to assist you with care and priority support.
Exchange & Refund
At Sultana Silvers, we create handmade, customized pieces as unique and special as you are. Once your order is confirmed, any changes or cancellations can only be made within 24 hours, as we begin crafting your one-of-a-kind piece immediately.
For customized products, exchanges or returns are not available, as each item is made specifically for you and cannot be resold. However, if the product has an issue from our side, you are fully eligible for an exchange or return.
Customization Policy
Because your custom piece is crafted just for you and can’t be resold, we kindly ask for a 70–100% deposit to begin creating it.
This helps us make sure every detail is perfect and made with love exactly as you imagined.
Materials
We use only authentic materials in every creation: pure silver, natural stones when a design includes stones, and genuine leather in pieces that feature leather.
Shipping Time
Our pieces are handmade for each order to ensure uniqueness. Production takes 3–7 days starting from the confirmation call you’ll receive.
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